Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your order safely and as quickly as possible.

Processing Time

- Orders are processed within 1–3 business days after payment is confirmed.

- Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Estimated delivery times:

- Domestic: 3–7 business days

- International: 7–21 business days (where available)

Please note that delivery times are estimates and may vary due to weather, customs, or courier delays.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or message with a tracking number (where available).

Delays

While we strive to deliver on time, unexpected delays may occur. We appreciate your patience and will assist you in tracking your order if needed.

Incorrect Address

Please ensure your shipping address is accurate before placing your order. We are not responsible for delays or additional shipping charges caused by incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact us within 7 days of delivery (or the expected delivery date). We will work with the shipping carrier to resolve the issue.

Contact Us

If you have any questions regarding shipping, please contact our customer support team. We will be happy to assist you.